The transcript order can be cancelled any time before the scheduled delivery date. The refund is processed within 3 business days. The refund amount however depends on the progress and is the amount paid multiplied by the percent progress of the transcript. Therefore, if the progress is 0% then the full amount will be refunded and lesser as the progress increases. The Work-In-Progress transcript can be saved as a text file from the account.
We do not offer refunds after the transcript has been delivered.